Performance Dashboard
Once you activate the journey, you can analyze its overall performance or a specific message. If you've set up events, you can also analyze conversion performance.
Dashboard Overview
On the customer journey list and detail page, you can check the overall performance of the selected journey. The click-through and conversion rates are the total numbers minus any overlapping data targeting the same users.
Viewing the Performance
Once you activate the statistics switch after creating the customer journey, you can check the performance of each message by metrics.
On the top left-hand corner, there's an In Progress section, which shows the number of targets included in the sent message group but waiting for the specified waiting time to elapse.
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