# Pre-built Templates

<figure><img src="/files/DCNIYMbCKr9dDTlMjRhI" alt=""><figcaption><p><em>Image by FlareLane</em></p></figcaption></figure>

Looking for a go-to customer journey template for your business? FlareLane has prepared industry-specific marketing automation templates for you. Please note that some templates require [**integration**](https://guide.flarelane.com/guide-for-marketers/onboarding-with-flarelane/integration) with customer data. The new templates will be released in the near future, so stay tuned!

| Template                   | Required customer data                                                                                                  |
| -------------------------- | ----------------------------------------------------------------------------------------------------------------------- |
| Onboard New Customers      | Not required                                                                                                            |
| Encourage Revisits         | Not required                                                                                                            |
| Encourage Sign-ups         | User ID (configured during login)                                                                                       |
| Encourage First Purchase   | 'purchase' Event (when a user makes the purchase)                                                                       |
| Cart Recovery              | <p>'add\_cart' Event (when a user adds an item to the cart)</p><p>'purchase' Event (when a user makes the purchase)</p> |
| Encourage Repeat Purchase  | 'purchase' Event (when a user makes the purchase)                                                                       |
| Encourage to Write Reviews | <p>'purchase' Event (when a user makes the<br>purchase)</p><p>'write\_review' Event (when a user leaves a review) </p>  |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.flarelane.com/customer-journey/pre-built-templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
