# Getting Started

<figure><img src="https://4151189289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSJ35x4PFzaneH3SrvcBt%2Fuploads%2FSslcWPYBG0Ug8tQWw8C0%2F%E1%84%80%E1%85%A1%E1%84%8B%E1%85%B5%E1%84%83%E1%85%B3%20%E1%84%91%E1%85%AD%E1%84%8C%E1%85%B5.png?alt=media&#x26;token=1c829434-12de-4f69-ab19-a61a471d75d3" alt=""><figcaption></figcaption></figure>

## SDK Integration

Simply follow the guide below to seamlessly integrate the right SDK for your service platform.&#x20;

|                                                    Mobile Push                                                   |                                       Web Push                                       |
| :--------------------------------------------------------------------------------------------------------------: | :----------------------------------------------------------------------------------: |
|      [**Android SDK**](https://guide.flarelane.com/guide-for-developers/mobile-sdk-setup/android-sdk-setup)      | [**Javascript SDK**](https://guide.flarelane.com/guide-for-developers/web-sdk-setup) |
|          [**iOS SDK**](https://guide.flarelane.com/guide-for-developers/mobile-sdk-setup/ios-sdk-setup)          |                                                                                      |
| [**React Native SDK**](https://guide.flarelane.com/guide-for-developers/mobile-sdk-setup/react-native-sdk-setup) |                                                                                      |
|      [**Flutter SDK**](https://guide.flarelane.com/guide-for-developers/mobile-sdk-setup/flutter-sdk-setup)      |                                                                                      |

|                                             References                                            |
| :-----------------------------------------------------------------------------------------------: |
|    [**REST API Reference**](https://flarelane-api-docs.readme.io/reference/send-notifications)    |
| [**Mobile SDK Reference**](https://guide.flarelane.com/guide-for-developers/mobile-sdk-reference) |
|    [**Web SDK Reference**](https://guide.flarelane.com/guide-for-developers/web-sdk-reference)    |

## Message Channel

FlareLane is a cross-channel marketing automation platform that supports various channels. Here's the list of channels we support:

|                                                       Guide                                                       |
| :---------------------------------------------------------------------------------------------------------------: |
| [**Mobile Push**](https://guide.flarelane.com/guide-for-marketers/onboarding-with-flarelane/channels/mobile-push) |
|    [**Web Push** ](https://guide.flarelane.com/guide-for-marketers/onboarding-with-flarelane/channels/web-push)   |
|                     [**In-App Message**](https://guide.flarelane.com/channels/in-app-message)                     |
|                            [**SMS/LMS**](https://guide.flarelane.com/channels/sms-lms)                            |
|                            [**Webhook**](https://guide.flarelane.com/channels/webhook)                            |

## Customer Journey&#x20;

Automate your campaign where the churn rate is high within your service. By engaging with users until they complete specific actions, you can achieve your target conversion rate. Please refer to below for more details:

|                                                      Guide                                                     |
| :------------------------------------------------------------------------------------------------------------: |
| [**How to Create a Customer Journey**](https://guide.flarelane.com/customer-journey/creating-customer-journey) |
|     [**Understanding the Journey**](https://guide.flarelane.com/customer-journey/understanding-the-journey)    |
|         [**Performance Dashboard**](https://guide.flarelane.com/customer-journey/performance-dashboard)        |
|           [**Pre-built Templates**](https://guide.flarelane.com/customer-journey/pre-built-templates)          |

## Data Integration

The caveat of successful data integration is deciding how to integrate different types of data. This involves categorizing behaviors and attribute values within the service through various tasks, such as creating an event taxonomy and then integrating the appropriate data accordingly. Here's an example:

|                                 Data                                 |                                                                                  Guide                                                                                  |
| :------------------------------------------------------------------: | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------: |
|              A unique user identifier managed by clients             |                                          [**User ID**](https://guide.flarelane.com/guide-for-marketers/data-management/user-id)                                         |
|         Customer Actions (e.g., Add to cart, first purchase)         |                                           [**Event**](https://guide.flarelane.com/guide-for-marketers/data-management/events)                                           |
| Customer Attribute (e.g., name, membership level, marketing consent) |                                             [**Tags**](https://guide.flarelane.com/guide-for-marketers/data-management/tags)                                            |
|                        Third-Party Integration                       | <p><a href="data-integration/integrating-amplitude"><strong>Amplitude</strong></a><br><a href="data-integration/integrating-mixpanel"><strong>Mixpanel</strong></a></p> |

## Additional Features

Here are examples of possible scenarios and links to relevant guides:&#x20;

|                      Scenarios                     |                                                    Guide                                                   |
| :------------------------------------------------: | :--------------------------------------------------------------------------------------------------------: |
|       When sending messages to your employees      |              [**Send Test Messages**](https://guide.flarelane.com/audience/device-management)              |
|           When sending API notifications           |                 [**API Templates**](https://guide.flarelane.com/engagement-tools/template)                 |
|          When you need to make user groups         |                        [**Segments**](https://guide.flarelane.com/audience/segments)                       |
| When you want to create more personalized messages | [**Message Personalization**](https://guide.flarelane.com/engagement-tools/message-personalization-liquid) |


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