Documentation
Website
  • Getting Started
  • Customer Journey
    • Creating a Customer Journey
    • Understanding the Journey
    • Performance Dashboard
    • Pre-built Templates
  • Cross-Channel Messages
    • Mobile Push
    • Web Push
    • In-App Message
    • SMS/LMS
    • Webhook
  • Data Integration
    • User ID
    • Events
    • Tags
    • Integrating Amplitude
    • Integrating Mixpanel
  • Audience
    • Segments
    • Device Management
  • Engagement Tools
    • Message Personalization
    • Template
  • Analytics & Insights
    • Dashboard
    • Real-time Analytics
  • Guide for Developers
    • Mobile SDK Setup
      • Android SDK Setup
      • iOS SDK Setup
      • React Native SDK Setup
      • Flutter SDK Setup
      • Additional Setup
        • Android: FCM Setup (v1)
        • Android: Notification Icons
        • iOS: APNS Setup
        • iOS: Disable Swizzling
    • Web SDK Setup
    • REST API Reference
    • Mobile SDK Reference
    • Web SDK Reference
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On this page
  • SDK Integration
  • Message Channel
  • Customer Journey
  • Data Integration
  • Additional Features

Getting Started

NextCustomer Journey

Last updated 7 months ago

SDK Integration

Simply follow the guide below to seamlessly integrate the right SDK for your service platform.

Mobile Push
Web Push

References

Message Channel

FlareLane is a cross-channel marketing automation platform that supports various channels. Here's the list of channels we support:

Guide

Customer Journey

Automate your campaign where the churn rate is high within your service. By engaging with users until they complete specific actions, you can achieve your target conversion rate. Please refer to below for more details:

Guide

Data Integration

The caveat of successful data integration is deciding how to integrate different types of data. This involves categorizing behaviors and attribute values within the service through various tasks, such as creating an event taxonomy and then integrating the appropriate data accordingly. Here's an example:

Data
Guide

A unique user identifier managed by clients

Customer Actions (e.g., Add to cart, first purchase)

Customer Attribute (e.g., name, membership level, marketing consent)

Third-Party Integration

Additional Features

Here are examples of possible scenarios and links to relevant guides:

Scenarios
Guide

When sending messages to your employees

When sending API notifications

When you need to make user groups

When you want to create more personalized messages

Android SDK
Javascript SDK
iOS SDK
React Native SDK
Flutter SDK
REST API Reference
Mobile SDK Reference
Web SDK Reference
Mobile Push
Web Push
In-App Message
SMS/LMS
Webhook
How to Create a Customer Journey
Understanding the Journey
Performance Dashboard
Pre-built Templates
User ID
Event
Tags
Amplitude
Mixpanel
Send Test Messages
API Templates
Segments
Message Personalization